Anker Recalls 1 Million Power Banks Over Fire Hazard Risks

A brand of power banks used to charge mobile devices is being recalled due to several reported fires.

According to a press release from Anker Innovations, the company said it’s recalling over 1 million of its Anker PowerCore 10000 power banks (Model: A1263).

Power banks produced between January 1, 2016, and October 30, 2019, and sold in the U.S. from June 1, 2016, to December 31, 2022, may present a fire safety risk due to a potential defect in the lithium-ion battery. This defect can cause overheating, which may lead to melting of plastic components, smoke emissions, and potential fire hazards.

The recall notice cited cases of minor burns sustained by users and 11 instances of property damage amounting to over $60,700.

Here's what you need to know if you've purchased one of these power banks.

Do I have an Anker PowerCore 1000 power bank? What do I do if I have one?

Here's what you need to do if you own this model of the Anker PowerCore:

• Verify your model and serial number.
• On the bottom of the device, look for "Anker PowerCore 10000" with Model Number A1263.
• You can locate the serial number and use Anker's serial number verification tool to check whether your unit is part of the recall.
• After locating the serial number, enter both the model and serial numbers into the recall form, along with photos of the device's bottom to confirm the details. Anker is offering customers the option of either a $30 gift card refund or a replacement Anker power bank.

As per the Anker recall website: "To participate in this recall, please make sure you have the following: (1) your name and contact information, (2) proof of purchase (such as an order invoice), or, if you do not have proof of purchase, a photo of the recalled portable charger with the submission date and the word "recall" or "recalled" written on it in permanent marker, and (3) a photo of the recalled portable charger showing the model number and serial number (SN), which are printed on the bottom of the device." Please see example images below:

My Anker PowerCore is part of the recall list. Do I throw it away?

If you have a recalled product, you should do the following:

• Stop using the product immediately.
• Don't throw away your product until you have confirmation that it's part of the recall.
• Locate the serial number and enter both the model and serial numbers into the recall form. Include photos of the device's bottom for verification.
• You can also contact Anker from 6 a.m. to 5 p.m. PT, Monday through Friday, at (800) 988-7873.