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McCombs apologizes for seeking deposits from non-admitted applicants.
Graduate school accidentally emails applicants about a deposit fee. Check your portal now for updates.
Published June 13, 2024 at 2:42pm by Lily Kepner
The University of Texas' McCombs School of Business made a huge mistake.
Accidental Email, Major Confusion
Graduate applicants who were rejected received an email requesting an enrollment deposit due to "human error."
In a [statement], McCombs admitted:
"We understand the confusion and concern...We apologize for any inconvenience. Applicants can check their status via the portal."
Caused by "human error" and a "system configuration change," per [Caitlin Mullaney], the mistake affected a "significant portion" of applicants. Mullaney said:
"Our focus is on refunding any payments made...We're still assessing the full scope."
McCombs boasts top-ranked graduate programs, but this error has caused embarrassment and frustration. Applicants are advised to check their [portal]. Mullaney:
"We deeply value the interest...We're committed to a transparent application process."
Read more: McCombs apologizes after 'error' asks non-admitted applicants for enrollment deposits