Austin 9-1-1 Experiencing Technical Difficulties

The city of Austin has confirmed that its 9-1-1 system is currently facing technical issues, as announced on Sunday at approximately 5 p.m. [https://www.austintexas.gov/news/blog/austin-911-experiencing-technical-difficulties].

"Emergency calls are still going through and it is not a complete outage," the city stated.

However, several problems have been reported, including audio issues between callers and 9-1-1 call takers, automatic location information malfunctions, and calls being rerouted to neighboring jurisdictions.

If callers are facing life-threatening emergencies or are unable to connect with 9-1-1, the city advises them to dial 3-1-1 or (512) 974-2000 [https://www.austintexas.gov/311].