Chick-fil-A Launches New Menu Items Amidst Fanfare and Controversy

Chick-fil-A is kicking off the week with highly anticipated banana pudding treats and a spicy twist on their chicken sandwich.

Banana Pudding Treats

• Banana Pudding Milkshake and Banana Frosted Coffee available nationwide starting Monday.
• Available until November 16, according to the restaurant's website.

Honey Pepper Pimento Chicken Sandwich

• Available starting Monday, with a new spicy variation.
• Dubbed “the brand’s best-selling seasonal offering of all time,” the sandwich has limited availability.

Spicy Sandwich Inspired by Customers

Chick-fil-A attributes the spicy version to customer creativity.

“When we released the Honey Pepper Pimento Chicken Sandwich last fall, not only did we receive overwhelmingly positive feedback, but we also saw our guests making their own unique twists by swapping the original filet for the spicy filet. We are thrilled to deliver what we know our guests want more of!”

• Chick-fil-A Chef Stuart Tracy

• Honey Pepper Pimento Chicken Sandwich first released in 2023, featuring a chicken filet coated in honey, topped with pimento cheese and mild pickled jalapeños.
• Available with original or spicy filet.

Banana Pudding Milkshake Returns After 13 Years

Chick-fil-A brings back the Banana Pudding Milkshake after a 13-year hiatus.

“With cooling, comforting flavors, the sweet and creamy milkshake is made with Chick-fil-A Icedream dessert mixed with real bananas and vanilla wafer cookie crumbles, topped with whipped cream and a cherry.”

• Banana Frosted Coffee also debuts, blending cold-brewed coffee, Icedream dessert, banana, and vanilla wafer cookie crumbles.

Banana Pudding Exclusives in Georgia

Banana pudding served year-round at Georgia sister restaurants:

• Truett’s Grill
• Truett’s Chick-fil-A
• Dwarf House
• Dwarf House in Hapeville

How to Get New Menu Items

• Banana Pudding Milkshake and Banana Frosted Coffee available for pickup or delivery.
• No whipped cream or cherry toppings for delivery orders due to packaging.
• Check Chick-fil-A app or contact local restaurants for availability.

Controversially, while Chick-fil-A boasts customer-inspired innovations, critics question the limited availability and regional exclusivity of popular items.

Contributing: Even Chen, USA TODAY

Saleen Martin is a reporter on USA TODAY's NOW team. She is from Norfolk, Virginia – the 757. Follow her on Twitter at @SaleenMartin or email her at [sdmartin@usatoday.com].