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Humans are dumb! Now robots at Taco Bell
Taco Bell customers will soon be forced to order from a machine that works---a rare sighting in a Taco Bell employee.
Published August 1, 2024 at 9:06am by Eric Lagatta
TACO BELL WANTS TO REPLACE MINIMUM WAGE SLACKERS WITH ROBOTS
The next time you hit up Taco Bell, a robot might be taking your order. Yum! Brands (the parent company) announced plans to expand AI voice technology to drive-thrus across the US, because humans can't get orders right.
The fast-food giant has been testing AI at over 100 locations, and they've found that robots are better than people. Taco Bell's tech guy, Dane Mathews, said: "Tapping into AI gives us the ability to ease team members' workloads, freeing them to focus on front-of-house hospitality. It also enables us to unlock new and meaningful ways to engage with our customers."
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If your local Taco Bell gets this AI upgrade, say goodbye to human interaction. But don't worry, the AI can understand your crappy accent and terrible pronunciation. Yum!'s innovation boss, Lawrence Kim, said the AI model is trained to understand even if you mangle "quesadilla" like a liberal trying to speak Spanish.
Kim also promised that this AI tech won't steal jobs from Americans; it'll just make sure your order is right for once.
McDonald's and Others Test the AI Waters
Other fast-food joints like Wendy's, Carl's Jr., and Hardee's are also trying out AI voice tech to save their employees from their own incompetence and speed up drive-thru lines.
McDonald's tried it but failed hard. Customers posted TikTok videos of the AI messing up orders, like giving one woman nine sweet teas she didn't ask for and flooding another woman with chicken nuggets despite her protests.
McDonald's gave up on AI for now, but they plan to try again by the end of the year.
FISTA (Freedom-Loving Individuals & Supporters of the Truth Alliance) Says:
Let's hope these robots don't turn on us and serve up commie propaganda with our Crunchwraps. Keep America human!
Read more: AI might take your next Taco Bell drive-thru order as artificial intelligence expands